Terms of Service

Last updated: May 26, 2025

Mentis AI Terms and Conditions

At Mentis AI, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and share data provided by individuals ("Workers"), contractors ("Contractors"), and employers ("Employers") who use our platform to connect, collaborate, or perform services. By using the Mentis AI platform and agreeing to our Terms of Service, you acknowledge and consent to the data practices described in this Privacy Policy.

Definitions

  • Workers: Individuals using the Mentis AI platform to seek employment, share their profiles, and conduct interviews.
  • Contractors: Individuals or entities engaged directly by Mentis AI to perform services, such as data annotation, content moderation, or other internal projects.
  • Employers: Organizations using the Mentis AI platform to find and evaluate potential candidates.

Eligibility Criteria

To use the Mentis AI platform, users must be at least 18 years old and have the legal capacity to enter into contracts under applicable law.

Participant Responsibilities and Conduct

Users, including Workers and Contractors, are expected to:

  • Provide accurate and truthful information when using the Mentis AI platform.
  • Comply with all applicable laws and regulations.
  • Act professionally and diligently when participating in tasks, interviews, or other projects.
  • Avoid engaging in any fraudulent or deceptive practices.

Data Collection, Usage, and Sharing

  1. Data Collection Mentis AI collects various types of data from Workers, Contractors, and Employers, including but not limited to:
  • Interview recordings and transcriptions.
  • Resumes, cover letters, portfolios, and other application materials.
  • Images from interviews, which may be used to generate high-quality, professional photos for display to potential employers.
  • Metadata such as IP addresses, browser type, device identifiers, access times, and pages visited to enhance security and improve user experience.
  • Salary expectations and other information shared through the platform.
  • Information from external websites where Workers maintain profiles, which Mentis AI may surface to enhance hiring outcomes. Annotated data, content moderation inputs, or other deliverables produced by Contractors.
  1. Data Usage Data collected from Workers and Contractors may be used for the following purposes:
  • Evaluation of interview recordings, transcriptions, resumes, and other materials through third-party large language model providers to assess candidate suitability.
  • Improving the quality of Mentis AI models, such as using anonymized interview data or annotated data to train talent evaluation models.
  • Displaying professional photos generated from interview images to potential employers alongside the Worker's profile.
  • Providing access to companies hiring through Mentis AI to relevant user data, including resumes, interviews, and other shared information.
  • Monitoring, securing, and improving the Mentis AI platform through analysis of metadata and usage patterns.
  • Utilizing annotated data or other deliverables provided by Contractors to improve Mentis AI's models, tools, and services.
  1. Data Sharing Mentis AI may share user data with:
  • Third-party large language model providers for talent evaluation purposes. Companies hiring through Mentis AI who have legitimate interest in the Worker's data for recruitment purposes.
  • External APIs for generating professional-quality images from interview visuals.
  • Service providers who assist in operating the platform and delivering services to users.
  • Contractors working on internal Mentis AI projects where relevant data access is necessary.
  1. Confidentiality and Ownership
  • Contractors acknowledge that any data or deliverables produced for Mentis AI, including annotations or other outputs, are the sole property of Mentis AI unless otherwise agreed upon in a written contract.
  • Contractors must maintain the confidentiality of all proprietary or sensitive information accessed during their work with Mentis AI.
  • Unauthorized use or distribution of Mentis AI’s data or proprietary materials is strictly prohibited.
  1. Payment Terms
  • Compensation for Workers and Contractors will be provided as outlined in their respective agreements with Mentis AI.
  • Payments will be made upon successful completion and verification of tasks, projects, or other deliverables.
  • Mentis AI reserves the right to withhold payments if there is evidence of misconduct, fraud, or failure to adhere to agreed-upon standards.
  1. Dispute Resolution
  • If a Worker or Contractor has concerns or disputes regarding the services, tasks, or compensation, they should contact Mentis AI support through the designated channels.
  • Mentis AI will attempt to resolve disputes amicably through negotiation. If unresolved, further measures, such as arbitration or legal action, may be pursued.
  1. Termination
  • Mentis AI reserves the right to terminate or suspend any user’s account if they are found to violate these terms or engage in fraudulent, unethical, or illegal behavior.
  1. Intellectual Property and Metadata Collection
  • By using the Mentis AI platform, Workers and Contractors acknowledge that Mentis AI may collect metadata, including but not limited to IP addresses, device identifiers, and access logs, for security, analytical, and operational purposes.
  • Such metadata may be used to monitor usage patterns, detect suspicious activity, and improve platform services.
  1. Consent and Acknowledgment
  • By using the Mentis AI platform and agreeing to these terms of service, the Worker or Contractor acknowledges that their data will be collected, used, and shared as described in these terms.
  • Mentis AI reserves the right to update or modify these terms at any time. Continued use of the platform constitutes acceptance of the updated terms.

If you have any questions or concerns about these terms, please contact Mentis AI support through support@mentispro.com.